Assemblymember Phil Ting (D-San Francisco), Chair of the Assembly Budget Committee, held a hearing last month at the State Capitol to identify how technological improvements and customer service efficiencies can shorten wait times at the California Department of Motor Vehicles (DMV). Assemblymember Ting released the following statement in response to the DMV audit ordered by the Brown Administration today:
While wait times are improving at the DMV, the experiences of Californians at field offices across the state tell us that issues remain. I appreciate the Administration’s consideration of our ongoing concerns and welcome a performance audit of the DMV. The findings will help identify additional solutions and build upon the work of the Legislature. We can and must do better for our constituents.