Publication: ABC 7 Bay Area
Sometimes not knowing is worse than knowing. That's how a San Francisco woman felt after her claim with EDD seemingly went into a black hole.
Everything started out as well as could be expected.
A retailer in Union Square furloughed Elizabeth Sanchez in March when it closed down due to the pandemic.
The San Francisco woman promptly applied for unemployment benefits.
"It started out okay. I got the paperwork right away that said, 'You'll get this amount. This is your weekly benefit rate,'" Sanchez said.
They sent her some paperwork to fill out. She did, but then she didn't hear anything.
...
We contacted both Assemblymember Phil Ting and the EDD.
"Once you got involved... Once they got involved... As I said it was five days. Boom. Resolution and payments. It's like magic," Sanchez said.