Publication: KCRA 3
There were long lines Tuesday at DMV field offices across California after computer outages caused delays for many customers.
“The computers were completely down and they were shut off, so I just waited my time out,” said Curtis Larsen, a customer at the DMV field office on Broadway in Sacramento.
Larsen said he waited three hours with no appointment. Richard Moreno waited 45 minutes even though he had an appointment.
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Assembly Budget Chair Phil Ting, D-San Francisco, is skeptical. He said the DMV has failed to make good use of existing resources.
“They said they were going to deploy tablets in every single DMV field office," Ting said. "We got them the tablets -- they didn't use them."